Terms of service

Welcome to Urban Cut Supply. These Terms of Service govern access to and use of https://www.urbancutsupply.beauty/  and purchases made through the website.

By browsing the website, placing an order, or using our services, you agree to these Terms of Service. If you do not agree, please discontinue use of the website.

3.1 Business Information

The website is operated by:

IHLC INSURANCE AGENCY LLC 5195 NW 77th Ave Miami, FL 33166 United States

Contact: [email protected]

3.2 Products and Intended Use

Urban Cut Supply offers men's sleepwear, pajamas, robes, and bathrobes intended for everyday comfort, lounging, and personal use.

Product descriptions, photographs, measurements, fabric details, colors, and other specifications are provided to help customers make informed purchasing decisions.

Actual colors may vary slightly due to screen settings, lighting, photography, and device displays. Minor variations in fabric texture, stitching, or garment presentation may occur within ordinary manufacturing tolerances.

Customers should review size charts, care instructions, and product details before placing an order.

3.3 Eligibility and Website Use

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law or that you are using the website with the involvement of a parent or legal guardian where required.

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false or misleading order information.

  • Attempt unauthorized access to website systems.

  • Interfere with website security or functionality.

  • Use automated methods to disrupt or abuse the website.

  • Infringe intellectual property or other legal rights.

We may restrict or suspend access where reasonably necessary to protect the website, customers, or our legal interests.

3.4 Product Prices and Availability

Prices are displayed in the currency indicated at checkout. Product prices, availability, descriptions, and promotional offers may change without prior notice, subject to applicable law.

We make reasonable efforts to maintain accurate product information. If a material pricing, inventory, or listing error affects an order, we may contact the customer to clarify available options before proceeding.

A displayed product does not guarantee uninterrupted availability.

3.5 Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected merchandise.

An order confirmation email acknowledges receipt of the order but does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to decline, cancel, or limit an order where permitted by law, including circumstances involving:

  • Suspected fraudulent activity.

  • Payment authorization failure.

  • Incorrect pricing or listing information.

  • Inventory shortages.

  • Incomplete or inconsistent delivery information.

  • Suspected misuse of promotions or purchasing systems.

If payment has already been collected for an order that is canceled, an appropriate refund will be arranged.

3.6 Payment Authorization

Customers must provide valid payment and billing information and authorize the applicable transaction.

Payment processing may be performed by third-party payment providers under their own terms and security procedures.

We do not guarantee the availability of any particular payment method at all times.

3.7 Shipping and Delivery

Our standard shipping terms are:

  • Free shipping for orders of $10.00 or more.

  • A $5.99 shipping charge for orders below $10.00.

Processing and delivery estimates are described in our Shipping Policy. Delivery dates are estimates unless expressly stated otherwise.

Customers are responsible for providing accurate shipping details and promptly notifying us of address errors.

3.8 Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.

Customers should review the applicable eligibility requirements and request instructions before sending merchandise back.

Nothing in these Terms limits rights that cannot lawfully be excluded under applicable consumer protection laws.

3.9 Promotions and Discount Offers

Promotional codes, discounts, and special offers may be subject to additional terms, including expiration dates, product restrictions, minimum purchase requirements, or limits on combining offers.

Unless otherwise stated, promotions have no cash value and may not be transferred or reproduced for unauthorized use.

3.10 Intellectual Property

Website content—including text, product descriptions, graphics, photographs, logos, layout, design elements, and other materials—is owned by or licensed to the relevant rights holders and protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit protected material without prior written permission, except as permitted by law.

3.11 Customer Communications and Submissions

When you submit a review, inquiry, photograph, or other content, you represent that you have the right to provide it and that it does not violate applicable law or third-party rights.

You agree not to submit unlawful, deceptive, abusive, threatening, defamatory, or infringing material.

We may moderate or remove content where reasonably necessary, subject to applicable law.

3.12 Third-Party Services

Certain website functions, including payment processing, analytics, hosting, and shipping, may rely on third-party services.

We are not responsible for the independent terms, privacy practices, or availability of third-party websites or services, except to the extent responsibility cannot be excluded under applicable law.

3.13 Disclaimer of Warranties

To the extent permitted by law, the website and its services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, error, or delay. Product descriptions are provided in good faith, but no general disclaimer in these Terms overrides applicable express warranties or non-waivable statutory rights.

3.14 Limitation of Liability

To the maximum extent permitted by applicable law, IHLC INSURANCE AGENCY LLC shall not be liable for indirect, incidental, special, or consequential losses arising from use of the website or purchase of products, where such exclusions are legally enforceable.

Nothing in this section excludes liability for fraud, willful misconduct, or any liability that cannot legally be limited or excluded.

3.15 Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless IHLC INSURANCE AGENCY LLC and its relevant personnel from third-party claims, losses, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

3.16 Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute shall be brought in a court of competent jurisdiction in Florida, subject to applicable consumer rights, venue rules, and mandatory legal protections.

3.17 Changes to These Terms

We may update these Terms from time to time. Revised terms will be posted on the website with an updated effective date.

Continued use of the website after a revision becomes effective constitutes acceptance of the revised terms to the extent permitted by law.

3.18 Contact

Questions about these Terms may be directed to:

Email: [email protected] Address: 5195 NW 77th Ave, Miami, FL 33166, USA